Knowledge base (AI agents)
Everything you need to know about current AI agents and AI tools
Claude Desktop App
Claude Desktop App is a commercial solution for assistants and support flows focused on dialogue and integrations.
Description
Claude Desktop App is a commercial solution for assistants and support flows, designed for dialogues, context management, and integrations. In a SaaS setup, it can serve as a front end for models or as a bot platform with channels and workflows. The focus is on user interaction and operability, not uncontrolled autonomy.
area of application
Customer service bots, internal knowledge assistants, help desk support, FAQ automation, team assistants.
benefits
Quickly usable for end users because UI and flows are already in place. Facilitates rollout and adoption. Integration into channels reduces media breaks.
disadvantages
Without sources and rules, hallucinations arise. Data protection and rights are critical when it comes to internal data. Complex logic requires additional engineering.
Claude Code
Claude Code is a commercial solution for assistants and support flows focused on dialogue and integrations.
Description
Claude Code is a commercial solution for assistants and support flows, designed for dialogues, context management, and integrations. In a SaaS setup, it can serve as a front end for models or as a bot platform with channels and workflows. The focus is on user interaction and operability, not uncontrolled autonomy.
area of application
Customer service bots, internal knowledge assistants, help desk support, FAQ automation, team assistants.
benefits
Quickly usable for end users because UI and flows are already in place. Facilitates rollout and adoption. Integration into channels reduces media breaks.
disadvantages
Without sources and rules, hallucinations arise. Data protection and rights are critical when it comes to internal data. Complex logic requires additional engineering.
Chatdev
Chatdev is an open source solution for assistants and support flows focused on dialogue and integrations.
Description
Chatdev is an open source solution for assistants and support flows, designed for dialogues, context management, and integrations. In a self-hosting setup, it can serve as a front end for models or as a bot platform with channels and workflows. The focus is on user interaction and operability, not on uncontrolled autonomy. The project is hosted as a repository at OpenBMB and is called ChatDev.
area of application
Customer service bots, internal knowledge assistants, help desk support, FAQ automation, team assistants.
benefits
Quickly usable for end users because UI and flows are already in place. Facilitates rollout and adoption. Integration into channels reduces media breaks.
disadvantages
Without sources and rules, hallucinations arise. Data protection and rights are critical when it comes to internal data. Complex logic requires additional engineering.
Msty Studio
Msty Studio is a commercial solution for assistants and support flows focused on dialogue and integrations.
Description
Msty Studio is a commercial solution for assistants and support flows, designed for dialogues, context management, and integrations. In the SaaS setup, it can serve as a front end for models or as a bot platform with channels and workflows. The focus is on user interaction and operability, not on uncontrolled autonomy.
area of application
Customer service bots, internal knowledge assistants, help desk support, FAQ automation, team assistants.
benefits
Quickly usable for end users because UI and flows are already in place. Facilitates rollout and adoption. Integration into channels reduces media breaks.
disadvantages
Without sources and rules, hallucinations arise. Data protection and rights are critical when it comes to internal data. Complex logic requires additional engineering.
Schema (copy & paste)
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Claude.ai
Claude.ai is a commercial solution for assistants and support flows focused on dialogue and integrations.
Description
Claude.ai is a commercial solution for assistants and support flows, designed for dialogues, context management, and integrations. In a SaaS setup, it can serve as a front end for models or as a bot platform with channels and workflows. The focus is on user interaction and operability, not uncontrolled autonomy.
area of application
Customer service bots, internal knowledge assistants, help desk support, FAQ automation, team assistants.
benefits
Quickly usable for end users because UI and flows are already in place. Facilitates rollout and adoption. Integration into channels reduces media breaks.
disadvantages
Without sources and rules, hallucinations arise. Data protection and rights are critical when it comes to internal data. Complex logic requires additional engineering.
Schema (copy & paste)
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Glama
Glama is a commercial solution for assistants and support flows focused on dialogue and integrations.
Description
Glama is a commercial solution for assistants and support flows, designed for dialogues, context management, and integrations. In a SaaS setup, it can serve as a front end for models or as a bot platform with channels and workflows. The focus is on user interaction and operability, not on uncontrolled autonomy.
area of application
Customer service bots, internal knowledge assistants, help desk support, FAQ automation, team assistants.
benefits
Quickly usable for end users because UI and flows are already in place. Facilitates rollout and adoption. Integration into channels reduces media breaks.
disadvantages
Without sources and rules, hallucinations arise. Data protection and rights are critical when it comes to internal data. Complex logic requires additional engineering.
Schema (copy & paste)
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TypingMind
TypingMind is a client interface for LLMs focused on productivity, prompt management, and tool integration.
Description
Client interface for LLM use with a focus on productive work, prompt libraries, and tool integration. Serves as a work interface for assistants, not as an agent framework. Useful when teams need a stable UI for models.
area of application
Productivity, chat-based assistance, prompt organization, tool usage in one interface.
benefits
Good user experience and quick start. Helps with reuse of prompts and workflows. Reduces tool switching.
disadvantages
Check closed source, data protection, and telemetry. Tool access must be properly secured. Not suitable for building complex agent logic.
Schema (copy & paste)
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Rasa
Rasa is an open source platform for conversational AI with dialog management and integrations.
Description
Open source platform for conversational AI with dialogue management, NLU, and integrations. Suitable for stable chatbots with controlled dialogues and can be supplemented with LLM components. Focus is on operation and dialogue logic, not autonomy.
area of application
Customer service bots, omnichannel assistance, controlled dialogues, intent-based automation.
benefits
Ready for production and self-hosting. Good control over dialogs and rules. Good for compliance requirements when operated cleanly.
disadvantages
More setup and training effort than pure LLM chats. LLM integration requires additional architecture. Maintenance of the dialog logic is ongoing.
Schema (copy & paste)
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tome
Tome is an open source solution for assistants and support flows focused on dialogue, context management, and integrations.
Description
Tome is an open source solution for assistants and support flows, designed for dialogues, context management, and integrations. In a self-hosting setup, it can serve as a front end for models or as a bot platform with channels and workflows. The focus is on user interaction and operability, not uncontrolled autonomy. The project is hosted as a repository at tomecafe and is called tome.
area of application
Customer service bots, internal knowledge assistants, help desk support, FAQ automation, team assistants.
benefits
Quickly usable for end users because UI and flows are already in place. Facilitates rollout and adoption. Integration into channels reduces media breaks.
disadvantages
Without sources and rules, hallucinations arise. Data protection and rights are critical when it comes to internal data. Complex logic requires additional engineering.
Schema (copy & paste)
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Witsy
Witsy is an open source solution for assistants and support flows focused on dialogue and integrations.
Description
Witsy is an open source solution for assistants and support flows, designed for dialogues, context management, and integrations. In a self-hosting setup, it can serve as a front end for models or as a bot platform with channels and workflows. The focus is on user interaction and operability, not uncontrolled autonomy. The project is hosted as a repository at witsylabs and is called witsy.
area of application
Customer service bots, internal knowledge assistants, help desk support, FAQ automation, team assistants.
benefits
Quickly usable for end users because UI and flows are already in place. Facilitates rollout and adoption. Integration into channels reduces media breaks.
disadvantages
Without sources and rules, hallucinations arise. Data protection and rights are critical when it comes to internal data. Complex logic requires additional engineering.
Schema (copy & paste)
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BoltAI
BoltAI is a commercial solution for dialogue-based assistants and support flows with workflow integration.
Description
BoltAI is a commercial solution for assistants and support flows, designed for dialogues, context management, and integrations. In a SaaS setup, it can serve as a front end for models or as a bot platform with channels and workflows. The focus is on user interaction and operability, not on uncontrolled autonomy.
area of application
Customer service bots, internal knowledge assistants, help desk support, FAQ automation, team assistants.
benefits
Quickly usable for end users because UI and flows are already in place. Facilitates rollout and adoption. Integration into channels reduces media breaks.
disadvantages
Without sources and rules, hallucinations arise. Data protection and rights are critical when it comes to internal data. Complex logic requires additional engineering.
Schema (copy & paste)
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Botpress
Botpress is a platform for creating and deploying chatbots and assistants with studio and integration support.
Description
Platform for building and operating chat bots and assistants with studio, integrations, and deployment channels. Supports modern LLM functions and classic bot patterns. Suitable if you want to quickly build a support bot with integration.
area of application
Support bots, internal assistants, FAQs and self-service, integration into web chat or helpdesk.
benefits
Quick setup with Studio and templates. Lots of integrations and channel support. Handy for teams without deep engineering resources.
disadvantages
Some parts are commercial, costs may increase. Governance and data protection must be actively configured. Complex logic may reach its limits.
Schema (copy & paste)
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Chatarena
Chatarena is an open source solution for assistants and support flows focused on dialogue, context management, and integrations.
Description
Chatarena is an open source solution for assistants and support flows, designed for dialogues, context management, and integrations. In a self-hosting setup, it can serve as a front end for models or as a bot platform with channels and workflows. The focus is on user interaction and operability, not uncontrolled autonomy. The project is hosted as a repository at Farama Foundation and is called chatarena.
area of application
Customer service bots, internal knowledge assistants, help desk support, FAQ automation, team assistants.
benefits
Quickly usable for end users because UI and flows are already in place. Facilitates rollout and adoption. Integration into channels reduces media breaks.
disadvantages
Without sources and rules, hallucinations arise. Data protection and rights are critical when it comes to internal data. Complex logic requires additional engineering.
Schema (copy & paste)
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JetBrains AI Assistant
JetBrains AI Assistant is a commercial platform for dialogue-based assistance and support with a focus on user interaction.
Description
JetBrains AI Assistant is a commercial solution for assistants and support flows, designed for dialogues, context management, and integrations. In a SaaS setup, it can serve as a front end for models or as a bot platform with channels and workflows. The focus is on user interaction and operability, not uncontrolled autonomy.
area of application
Customer service bots, internal knowledge assistants, help desk support, FAQ automation, team assistants.
benefits
Quickly usable for end users because UI and flows are already in place. Facilitates rollout and adoption. Integration into channels reduces media breaks.
disadvantages
Without sources and rules, hallucinations arise. Data protection and rights are critical when it comes to internal data. Complex logic requires additional engineering.
Schema (copy & paste)
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LibreChat
LibreChat is an open-source chat interface for self-hosting that supports multiple models and team integrations.
Description
Open source chat interface for self-hosting, often used as a private alternative to SaaS UIs. Supports multiple models, teams, and integrations, and can serve as a front end for internal assistants.
area of application
Self-hosted chat and assistance, internal use with your own models and data, team rollout.
benefits
Control over data through self-hosting. Flexible provider connection. Adaptable to internal requirements.
disadvantages
You are responsible for operation and security. Rights and data access must be clearly modeled. Feature scope depends on the setup.
Schema (copy & paste)
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MindPal
MindPal is a commercial solution for dialogue-based assistants and support flows with workflow integration.
Description
MindPal is a commercial solution for assistants and support flows, designed for dialogues, context management, and integrations. In a SaaS setup, it can serve as a front end for models or as a bot platform with channels and workflows. The focus is on user interaction and operability, not on uncontrolled autonomy.
area of application
Customer service bots, internal knowledge assistants, help desk support, FAQ automation, team assistants.
benefits
Quickly usable for end users because UI and flows are already in place. Facilitates rollout and adoption. Integration into channels reduces media breaks.
disadvantages
Without sources and rules, hallucinations arise. Data protection and rights are critical when it comes to internal data. Complex logic requires additional engineering.
Schema (copy & paste)
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