General Terms and Conditions

for the LJ & Partner webshop

represented by Managing Director Lars Jurischka,

Ellernweg 3, D-21407 Deutsch Evern, VAT ID No.: DE 307 437 187

Phone: +49 152 030 499 48, Email: Lars.Jurischka@lj-partner.com

(hereinafter: "Operator")

These General Terms and Conditions apply exclusively to entrepreneurs within the meaning of Section 14 of the German Civil Code (BGB), legal entities under public law, or special funds under public law. Contracts with consumers within the meaning of Section 13 of the German Civil Code (BGB) are not concluded.

1 Subject Matter

1.1 These General Terms and Conditions govern the use of the web shop operated by the operator, which is available at www.lj-partner.com (hereinafter referred to as the "web shop"), and apply to all services offered by the operator on or in connection with the web shop. The web shop is intended exclusively for entrepreneurs within the meaning of § 14 BGB (German Civil Code).

1.2 Through the webshop, the operator's customers (hereinafter "Customers") can book online seminars, in-person seminars, coaching, workshops, and project support (online and/or in-person) (hereinafter "Services").

1.3 In order to book services via the web shop and to use individual services (e.g., online seminars), the customer must have an Internet connection with the required bandwidth. Use of the web shop also requires a common browser (e.g., Microsoft Edge, Google Chrome, or Mozilla Firefox) in the latest version. If the customer's equipment does not meet these requirements, they may not be able to use the web shop and/or the services, or may not be able to use them to their full extent. The operator is not obligated to ensure uninterrupted availability of the web shop.

2 Services of the Operator

2.1 With the webshop, the operator provides an online shop through which customers can book services to be provided by the operator, including online seminars, in-person seminars, coaching, workshops, and project support.

2.2 The Operator is entitled to further develop the webshop at their own discretion to add new functions and improve existing ones.

3 Conclusion of Contract, Contract Language

3.1 Contracts are concluded exclusively with entrepreneurs within the meaning of § 14 BGB (German Civil Code), legal entities under public law, or special funds under public law. By submitting their booking, the customer confirms that they are acting as an entrepreneur. The operator is entitled to request suitable proof of entrepreneurial status.

3.2 The Customer can book the operator's services via the webshop. To do this, the Customer must first select a service from the operator via the webshop by clicking on it and then fill in the fields marked as "mandatory information" (Name/Company, Address, Phone number, Email address). To complete the booking, the Customer must click the "Book now with obligation to pay" button. By clicking the "Book now with obligation to pay" button, the Customer submits an offer to conclude a contract regarding the selected service of the operator.

3.3 The Operator may accept the offer to conclude a contract regarding the Customer's selected service by sending an e-mail to the e-mail address provided by the Customer. The customer has no legal claim to the conclusion of a contract. The operator can reject the customer's offer without giving reasons. Suppose the operator accepts the customer's request. In that case, the customer receives a booking confirmation with the e-mail and all further information required for the use of the booked service of the operator.

3.4 German is available as the contract language for the conclusion of the contract. Before completing the booking, the customer will have the opportunity to download these General Terms and Conditions as a PDF document. Furthermore, the Operator stores the contract text and makes it available at www.lj-partner.com.

4 Online Services

4.1 If the customer has booked an online service, they will receive a link and access data with the booking confirmation, enabling them to use the service via Microsoft Teams.

4.2 The customer is solely responsible for protecting the access link and their access data. These must be kept confidential and may not be made accessible to third parties without the express consent of the operator. The customer is aware that if third parties gain knowledge of the access link and/or access data, they could misuse the online service in the customer's name. If the customer discovers or suspects that their access link and/or access data are being used by third parties, they must immediately inform the operator of the suspicion.

4.3 In cases of justified suspicion of misuse of the customer's access link and/or access data, especially if reported by the customer themselves, the operator is entitled to immediately and temporarily block access to the online service or – in cases of culpable conduct by the customer – to extraordinary termination. The operator will promptly inform the customer in text form about the blocking of access to the online service.

5 On-site Services

5.1 If the customer has booked an on-site service, they will receive information with the booking confirmation regarding the exact location and time at which the on-site service will take place. Costs for travel and, if applicable, accommodation at the location of the on-site service are not covered by the operator's services and must be borne by the customer.

5.2 The operator reserves the right to change the location of the on-site service and/or the time at which the on-site service takes place. Any change of location and/or time will be communicated to the customer in text form at least one week in advance.

6 Remuneration: Payment Methods

6.1 The remuneration payable by the customer for the individual services provided by the operator is specified in the list of services in the web shop. The remuneration covers the service itself as well as preparatory and follow-up work. All prices quoted are net prices plus the applicable statutory value-added tax. The prices quoted are intended exclusively for businesses.

6.2 The customer will receive an invoice after the service has been rendered. Unless otherwise stated on the invoice, the payment term for the invoice amount is 14 days.

6.3 The following payment methods are available:

6.3.1 Payment via PayPal

If the customer has chosen PayPal as the payment method, they must transfer the full payment amount via PayPal upon conclusion of the contract and receipt of the booking confirmation.

6.3.2         Payment via Stripe

If the customer has chosen Stripe as the payment method, they must transfer the full payment amount via Stripe upon conclusion of the contract and receipt of the booking confirmation.

7 Contract Duration, Termination

7.1 The contract for the services comes into effect upon the customer receiving the booking confirmation via email in accordance with Section 3.3. The contract ends with the Operator's performance of the service booked by the customer.

7.2 The contract may be terminated by either party in text form (e.g., via email) up to 14 days before the agreed date on which the service is to be rendered. In the event of timely termination, the parties shall be released from their obligations.

7.3 The parties' right to extraordinary termination of the contract remains unaffected. A reason for extraordinary termination exists in particular if

  • The customer discloses their access link and/or access data to third parties contrary to Section 4.2,

  • The customer has not paid due invoices from previous engagements, or has not paid them in full.

8 Data Protection

8.1 When executing the contract for the Operator's services, the Operator and the customer shall observe the requirements of applicable data protection law, in particular the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG).

8.2 In the course of providing the webshop and fulfilling the contract with the customer, the Operator processes the customer's personal data to the extent described in the Privacy Policy.

9 Warranty and Liability

9.1 The warranty is governed by the statutory warranty provisions.

9.2 Claims for damages due to breach of duty and tort, as well as claims for reimbursement of the customer's futile expenses, are excluded against the Operator and its vicarious agents and assistants, subject to the exceptions below (Section 10.3).

9.3 The aforementioned limitations of liability do not apply if the damage was caused intentionally or by gross negligence, and in cases of breach of essential contractual obligations. Essential contractual obligations are those whose fulfillment is fundamental to the proper execution of the contract, on whose observance the customer may regularly rely, and whose breach, on the other hand, jeopardizes the achievement of the contract's purpose. Furthermore, it does not apply to damages resulting from injury to life, body, or health if the Operator is responsible for the breach of duty. The limitation also does not apply to damages based on the absence of a warranted characteristic or for which liability is provided under the Product Liability Act. In cases of liability for damages due to slight negligence for the breach of an essential contractual obligation, liability is limited to typical and foreseeable damages.

10 Link to the Online Dispute Resolution Platform (ODR Platform)

Link to the OS platform according to Art. 14 Para. 1 of Regulation EU No. 524/2013: http://ec.europa.eu/consumers/odr/.

The operator is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board. There is no reference to the European Commission's online dispute resolution platform, as contracts are concluded exclusively with entrepreneurs.

11 Final Provisions

11.1 The operator reserves the right to amend these General Terms and Conditions at any time. The operator will inform the customer of such changes in text form at least 4 weeks before the planned effective date of the changes. If the customer does not object within 30 days of receiving the notification, the changes shall be deemed effectively agreed upon expiration of the deadline. In the event of the customer's objection, the service agreement will continue under the previous terms. In the notification of change, the operator will inform the customer of their right to object and the consequences of remaining silent regarding the notification.

11.2 Should individual provisions of these General Terms and Conditions be or become wholly or partially invalid or unenforceable, or should these General Terms and Conditions contain omissions, the validity of the remaining provisions of these General Terms and Conditions shall not be affected thereby. In place of the invalid, unenforceable, or missing provision, such a valid and enforceable provision shall be deemed agreed between the parties as they would have agreed, taking into account the purpose of these terms, had they been aware of the invalidity, unenforceability, or absence of the provision in question.

11.3 These General Terms and Conditions are subject to the laws of the Federal Republic of Germany, with the exception of the United Nations Convention on Contracts for the International Sale of Goods (CISG) and German international private law. The application of mandatory consumer protection regulations is excluded, as contracts are concluded exclusively with entrepreneurs.

11.4 The exclusive place of jurisdiction for all disputes arising from or in connection with this agreement is the operator's registered office, if the contracting parties are merchants, legal entities under public law, or special public funds.

As of February 2026