How do I document call center outsourcing as processing?
Describe process boundaries, the service provider's role, data access, records, quality controls, training, roles and permissions, retention and deletion. Link DPA, sub-processors, hosting, and transfer assessment. Add monitoring, audits, and incident roles. Support: /mein-shop/p/datenschutzrechtliche-verarbeitung
Schema (copy & paste)
<script type="application/ld+json">{"@context": "https://schema.org", "@type": "Article", "@id": "https://www.lj-partner.com/wissensdatenbank/wie-dokumentiere-ich-call-center-outsourcing-als-verarbeitung#article", "headline": "Wie dokumentiere ich Call Center Outsourcing als Verarbeitung?", "description": "Beschreibe Prozessgrenzen, Rolle des Dienstleisters, Datenzugriffe, Aufzeichnungen, Qualitätskontrollen, Schulungen, Rollen und Berechtigungen, Aufbewahrung und", "url": "https://www.lj-partner.com/wissensdatenbank/wie-dokumentiere-ich-call-center-outsourcing-als-verarbeitung", "inLanguage": "de", "author": {"@type": "Person", "name": "Lars Jurischka"}, "publisher": {"@type": "Organization", "name": "LJ & Partner", "url": "https://www.lj-partner.com"}}</script>